How to get started:
-Contact us via email with your Pet needs and location
- Request Dates of Service (D.O.S)so we can check availability
-Time to set up a Meet & Greet- we will coordinate a day and time that best fits both our schedules
-Client Portal Link will be given along with client Contract.
-access client portal and add all your information
-Please make sure to have extra key available if necessary for your Meet&Greet.
(Charges may apply for extra visit before D.O.S begin)
Once you have contacted us for a Meet N Greet - you will recieve a welcome email regarding access to your account.
Which will allow you to add :
- Dates of Service
-pet care instructions
-request dates of service
and so much more
We offer one free curtesy meet & greet. This allows us to get to know your family and daily schedules and make sure we are a good fit
Once you have scheduled your meet & greet please have the following ready and available for your pet care provider
- Keys/code for entry
$15 fee for key pickup/drop off or to reschedule client no show
Client Info & Client Portal Account info must be completed before services
50% Retainer required to book.
(Service Dates are not guaranteed until Retainer is made)
Any Cancellations within 24 hours of service, Early End date, Arrival while Pet Care is in progress
Full Payment is still owed (no refunds)
Dog Walking/Let Out fees are due on Date of Service or prior.
24 hour cancellation notice for full refund